Forum Discussion
Stewart3
Apr 03, 2020Brass Contributor
Outlook 2019 Autocomplete not accessing contacts from Exchange account. Not by name?
I've been away from Outlook for a while personally, using emClient, and the Outlook web app. Now using Outlook 2019 I find that the Autocomplete doesn't work out-of-the-box, by Name, really? I have...
Stewart3
Apr 04, 2020Brass Contributor
So it looks like one must go through each and every contact manually (from within Outlook) and fix the 'Display as' for each contact, like: Recipient Name(recipient@domain.com).
Steps:
1. Delete the current Display As field contents, tab to next field.
2. After tabbing away, the Display As field is updated to show 'recipient name - company(email address)'.
3. Save contact.
After this fix, the Autocomplete operates, despite the fact the contact has not been used to send an email.
You wouldn't expect MS Outlook to have an issue with the in-place contact data in an O365 Exchange account... Am I missing something?