Forum Discussion
Outlook 2016, the export feature is grayed out and cannot be selected
Outlook 2016 is in Danish. Windows 10 is in Danish. Language for non-Unicode programs is in Danish. I changed this previously from English as part of the finding the problem.
This my new personal PC was originally set with region English, but had Windows 10 installed in Danish - can it have affected something?
My e-mail hotmail.dk account in Outlook 2016 was automatically setup to sync with Exchange which has always worked fine, and on my old PC running Windows 7 and Outlook 2016, the export function worked.
Can you help me?
PS. This is a personal PC, but just to make sure, where do I check the policy seeting?
Check this forum post for details on the policy restrictions: https://social.technet.microsoft.com/Forums/en-US/2f8fd758-4e1b-4855-bfab-11d24701958f/how-to-restrict-an-user-not-to-importexport-pst-file-from-outlook?forum=Office2016ITPro
Ok, thanks, checked it, and as expected not relevant in my case with a personal PC.
So, can you help me, based upon my last reply?
I'm out of ideas, sorry. Open a support case.
Thank you very much for your effort.