Forum Discussion

Deleted

Feb 11, 2018

Outlook 2016 Mac: how to remove Clutter?

Hello, I wanted to try Outlook 2016 for Mac with my Outlook.com email account but I think it created a Clutter folder. I want to remove it as I now have to deal with both Clutter and focused I...

Diane_Poremsky_MVP

MVP

Feb 13, 2018

It sounds like the mac client created the folder. Do you have the newest build installed? Older builds created it - the last time i had it created by Outlook Mac, i deleted the folder using my windows computer.

The clutter option appears (in the outlook on the web options) when focused inbox is turned off in the Office 365 accounts, but AFAIK, clutter is no longer supported on the consumer side - nothing should be going into it.

Deleted

Feb 13, 2018

Thanks for your reply I do appreciate.

It was indeed created by Outlook on a Mac. From that client, I do not have any option to delete it. In fact, I don't have many options in the Outlook Client (But that's another story)... I don't have this option either in Outlook.com (as shown on the screenshots below). And I do not have the Focused Inbox option turn on.

I guess I need to find a Windows computer....