Forum Discussion
Alex Melching
Dec 13, 2017Iron Contributor
Outlook 2016 error 0xCAA70004
Some users report this error message in Outlook 2016. Unable to determine the root cause of the message. Information on the error code is next to none. Any thoughts...?
Michael Hendricks
Apr 13, 2018Copper Contributor
The diagnostic tool worked for me, thanks! I have seen this issue with a number of our users (random and unexplained) however the external DNS does not appear to be our problem. Our helpdesk technician usually ends up reinstalling Office and that solves it. But when it happened to my own computer, the reinstall only lasted a few days then the popup returned. I downloaded the tool and it resolved it within minutes. I hope the fix stays this time! Thanks for the post Jett.
Mathieu Guastella
Jul 18, 2018Copper Contributor
Dear,
I have the same issue when trying to add an Office 365 account :
followed by this error message:
Unable to add the account. I tried the support tool but with no success.
Can you please describe ste steps you perform using the tool? There is a lot of options...
Thank you!