Forum Discussion

mattias-skog's avatar
mattias-skog
Iron Contributor
Dec 14, 2017

Outlook 2016 desktop client keeps prompting for credentials

Hello everyone,   Recently i was added as a member of a Share Mailbox in our Office 365 tenant. After the mailbox showed up in my Outlook 2016 client on the desktop, the client keeps prompting fo...
Salvatore Biscari's avatar
Salvatore Biscari
Silver Contributor
Dec 15, 2017

Have you tried to create a new profile?

  • mattias-skog's avatar
    mattias-skog
    Iron Contributor
    Dec 15, 2017

    Yes I tried that already earlier. Now, however, I think I'm on to something because after I enabled ADAL in our tenant Outlook has not prompted for credentials a single time. Hope this solves the problem...