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Daniel Gaertner's avatar
Daniel Gaertner
Copper Contributor
Feb 27, 2019

Outlook 2016 Desktop Client asking for Password continuesly

Good afternoon community,

 

my Outlook 2016 Desktop Client (Version 1808 Build 10730.20280 Click-to-run) is keeping asking for my account password. Even when I type it in and try to save it, it won't work. When I hit the cancel button I can access the account but in the status bar it says "Password needed". That is happening when I am outside my companies domain working from home. When I connect to the companies network there is no such asking for a password. We are working with Exchange 2016 on premise. Any idea what could cause this or what solution I could try. I am not the only one in my company that has this issue.

Any advise would be much appreciated. :)

 

Regards

Daniel

  • Most likely some restriction imposed by your admins. Either your autodiscover is not exposed externally, you have a Conditional access policy or an auth policy, etc. Best ask your IT folks.

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