Forum Discussion
Outlook - no options working, at my wits end
1. Fixes to try immediately
Restart Outlook
Close it completely and then reopen it (check Task Manager to make sure the OUTLOOK.EXE process is finished)
Disable add-ons
File → Options → Add-ons
Bottom Management Select [COM Add-ons] → Go → Uncheck All
Restart Outlook to test it
2. Critical fix steps
Rebuild the navigation pane
Close Outlook
Delete this file %appdata%\Microsoft\Outlook\profiles.xml
Repairing Office Installation
Control Panel → Programs and Features → Select Microsoft 365 → Change → Quick Fix
Reset View Settings
Press Alt+F2 in Outlook to open Advanced View Settings → Click Reset
3. Advanced Solutions New Outlook profile
Control Panel → Mail → Show Profile
New profile → Re-add account
Complete uninstallation and reinstallation
Use official uninstallation tool:
https://aka.ms/SaRA-officeUninstallFromPC
Reinstallation:
https://www.office.com