Forum Discussion
Outllook does not receive read gmail.
I've been using Outlook 10 for years withouit this problem, but just opened a 365 account using Outlook classic. I've tried everything Google has to offer but can't fix the problem. Everything works ...
I had a similar issue before. Besides checking Gmail's IMAP settings, I'd also recommend removing and re-adding the Gmail account in Outlook to refresh the OAuth authentication. Updating Outlook and creating a new Outlook profile can also help if the issue is profile-related. Hopefully one of these steps resolves it.