Forum Discussion
Other Email blocked after Win 11 upgrade.
OK Ive been trying to Add my other hotmail accounts after upgrading a few months back to win11. I can never remember all the passwords and just get the code sent to my phone or to my main email account. Since the upgrade the phone code just returns "There is a temporary problem" which is now going on for 5 months so its not temporary for me.
I dont have 2FA on this phone for those accounts as I just preferred to use TEXT. Ive tried multiple times to reset, its asked for multiple old passwords and then tells me it will contact me in 2-3 working days. Never had a reply.
Seems MS dont feel actual real humans are worth employing to do customer care. And all their "fixes" just have you going round in a loop.
So does anyone know what the hell to do as all my fricking companies invoices are on that email
1 Reply
What’s likely happening is that your Microsoft account recovery process is stuck in a loop after the Windows 11 upgrade, and the text verification system isn’t working properly for your phone. Since the "temporary problem" message has been showing for months, it’s not just a short-term glitch. The best thing to do is go to the Microsoft Account Recovery page (https://account.live.com/acsr) and fill out as much information as you can, even partial old passwords or folder names help. Make sure you provide a different contact email that you can access right now. It’s definitely a hassle, but using the recovery form and direct support is the best path forward to get your accounts back.
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