Forum Discussion
Solved
One person I email daily does not appear in TO field quick list.
My system: Windows 10 Pro on a laptop with Outlook 365. Here are the steps I take: I email my boss every day. Let's say his name is Gary. When I make a new email, in the TO field I type "Gar...
Hi chuckmi,
to troubleshoot your issue, you can try this:
Verify Auto-Complete Settings in Outlook:
- Open Outlook.
- Navigate to File > Options.
- Select the Mail tab.
- Ensure that the option "Use Auto-Complete List to suggest names when typing in the To, CC, and BCC lines" is checked.
Clear Auto-Complete List:
- If the option is enabled, clear the Auto-Complete list.
- Open Outlook.
- Go to File > Options > Mail.
- Under Send Messages, click "Empty Auto-Complete List".
- Confirm by clicking Yes.
- Test by sending emails to the same address to check if AutoComplete works.
If the issue persists, consider re-importing suggested contacts or deleting the AutoComplete cache.
Why are all my Outlook autocomplete email addresses suddenly missing? - Super User
Outlook auto complete won't display 1 specific email/contact address - Microsoft Community
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
Here is my solution to the same problem.
- Made sure Auto-Complete is ON in Outlook 2016 .... File/Options/Mail
- Cleared Auto-Complete cache
- Created an email and entered ALL my contacts into the TO field
- Cancelled/did not send email
That seemed to set things right.