Forum Discussion
Older Emails not showing in group mailbox
Hello, I am having issue retrieving older emails in all versions of Outlook desktop application, while i find the older emails in the web version. The issue is mainly in the shared commun group mai...
It may be worth checking the Cached Mode settings in Outlook, as group mailboxes are often synchronised with date restrictions. If you increase the mail storage period and restart the client, old emails may be pulled up. It is also worth trying to delete and re-add the group to force a synchronisation update.