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Rasanandini Dasi's avatar
Rasanandini Dasi
Copper Contributor
Jan 24, 2018

Office 365 Outlook Group not loading in browser

I am a member of a number of Outlook Groups, but the primary one is not loading in my browser. I have rebooted my laptop with no result and have the same problem on my 2nd laptop.

 

I have the Groups app on my phone and that is fine. Thoughts?

5 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    Jan 25, 2018

    Try clearing the browser cache/cookies or a Private session. If this happens for other users too, open a support case as it's most likely something on the backend.

    • Rasanandini Dasi's avatar
      Rasanandini Dasi
      Copper Contributor
      Jan 25, 2018

      Paul I use both Microsoft Edge and Chrome. The same problem arises when I try to open the Group page in the Microsoft Teams desktop app. 

      All the features of our Outlook Group are available to me by workarounds from other start points.

      Here are screenshots:

       

       using a Chrome browserusing the Teams desktop app

      • Rasanandini Dasi's avatar
        Rasanandini Dasi
        Copper Contributor
        Jan 25, 2018

        You won't be able to read those shots...these are larger

         

        in Teamsin Chrome

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