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beverlystacey's avatar
beverlystacey
Copper Contributor
Jul 03, 2024

OAuth2 and Thunderbird, help needed

 

I hope someone can help, I've changed all the settings in Thunderbird for my whole family's emails (hotmail.co.uk, hotmail.com, live.co.uk) from Normal Password to OAuth2. All incoming and outgoing servers are exactly the same as Microsoft advised. None of my accounts work, neither for sending or receiving.

I removed one account and tried to re-add it (that was the advice given if the first method didn't work) but when it tries to check the password, it takes forever. I've tried to manually configure it but it wouldn't download any folders or emails. I removed it and tried to re-add it but have been unable to do even that.

My default account hasn't been able to send more than 25% of emails for a few weeks. I'm up to date with all updates and I've restarted Thunderbird and my laptop countless times.

Can anyone point me in the right direction please?

 

Here's the information Microsoft sent, if you scroll down it says "If you use Thunderbird". That's the advice I used.

 

https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

  • Deleted's avatar
    Deleted
    Jul 04, 2024

    I used the same information as you have from Microsoft but with the additon of this from mozilla support:

    Enable cookies for Microsoft's Outlook or Hotmail websites in Thunderbird, otherwise you will not be able to log in to your Outlook or Hotmail account using OAuth2 authentication.

    1. Click ≡ > Settings > Privacy & Security.
    2. Under Web Content section, tick Accept cookies from sites.
    3. Click Exceptions… button next to Accept cookies from sites to make sure you are not blocking cookies from Microsoft sites, such as outlook.com, hotmail.com or office365.com

    The link from mozilla support page.

    https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202#w_your-outlook-or-hotmail-password-no-longer-works-with-thunderbird-and-you-cannot-send-or-receive-email

    beverlystacey 

    • beverlystacey's avatar
      beverlystacey
      Copper Contributor
      Jul 04, 2024
      Thank you for your kind reply. I've checked my settings and they're all correct, I don't have any cookies blocked. I clicked on exceptions and added the sites you recommended anyway. I closed thunderbird and restarted it but still it's not working. Occasionally one or two accounts will populate with new emails received but I can't get them to work again, nor can I get them to send emails. It's all very sporadic!

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