Forum Discussion
binggbon
Apr 20, 2022Copper Contributor
not able to receive emails with heavy attachment
Hi, One of my team member tried to send an email to report a problem at work. He attached some pics into the email and the email is larger than 39MB. He sent out the email to the mail group t...
Adin_Calkic
Apr 24, 2022Iron Contributor
Hi binggbon ,
your mailbox probably has message size restrictions in place. If you are an admin, go to Microsoft 365 exchange admin and change "Received messages maximum size" to a bigger number.
Go to Microsoft 365 exchange admin > select the mailbox > tab Mailbox and under Mail flow settings Manage message size restriction. Set Received message size restriction to for example 50000 KB = 50 MB.
Folayemi
Aug 01, 2023Copper Contributor
Adin_Calkic Is there another way if I am not the admin? I keep getting this error - AADSTS500200: User account 'email address' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.