Forum Discussion
Timothee123
May 20, 2022Copper Contributor
No search results for gmail IMAP account in Outlook
Greetings, So in March Outlook stopped indexing my gmail and a search for any mail item would yield no results. I followed all the standard troubleshooting advice. Repair, full reinstall, rebuild ...
StevenSoule
Jun 26, 2022Copper Contributor
I am having virtually identical issue, and everyone else in my company that uses Outlook is having same issue. We have followed all troubleshooting steps except disabling Windows search by modifying the registry.
Would love some input from Microsoft since Outlook is their product....
Would love some input from Microsoft since Outlook is their product....
- AJbonnerJun 27, 2022Copper Contributor
StevenSoule I am also having the same issue since upgrading from office 2016 to 2019.
The work around that I managed to stumble upon was to create a new Archive folder and move everything into there from the folder that isn't working properly. I was then able to search as intended using the new folder.
Not sure why this worked but if anyone has any ideas I would love to know.