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jerryngan's avatar
jerryngan
Copper Contributor
Apr 16, 2020

No RSVP option in email invitation

Hi ! I have an issue on Outlook iOS app. My boss found the RSVP option in email invitation is missing. I tried to reset account / delete account / remove and reinstall the Outlook app on his mobile, ...
jerryngan's avatar
jerryngan
Copper Contributor
May 06, 2020

intensert No solution. I raised support ticket to MS support team from M365 admin center but be told that mobile issue is out of their scope and keep request me to ask for help from Outlook mobile app.

 

Mobile app support team asked me to test many things but still not able to find the root cause. Most latest thing the support team want me to test - Remove the user account delegation. I haven't test it yet and I will leave message here if I have result.

intensert's avatar
intensert
Copper Contributor
May 06, 2020

jerryngan Thanks for the update.  My user also has a delegate.  He removed and re-added, did not change anything.  I don't know that he tested it with the delegate removed.  I'll see if he can try that.

 

I also have opened a case from admin center.  Fun fact, he had never heard of the RSVP option before so we have that going for us.

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