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JoeAnderson's avatar
JoeAnderson
Copper Contributor
Aug 27, 2025

Newly added files not showing in Outlook Classic - Attach File

I have a few users complaining about Outlook Classic just recently not showing the latest files saved to the computer.   Users are creating PDF's from our ERP system and saving them to the desktop.   When they open a new email, and click on 'Attach File' the new PDF file is not showing up and the users have to search for it in order to add it to the email.   This issue appears to have just started in the past few weeks.  We are wondering if there are any known fixes for this?

2 Replies

  • Hornblower409's avatar
    Hornblower409
    Brass Contributor
    Aug 31, 2025

    Same problem being reported by multiple users.
    https://www.reddit.com/r/Outlook/comments/1mumzuy/recent_files_in_local_outlook_not_actually/

    Might be an issue with Adobe 25.001.20630. Try changing the default PDF application to Chrome or Edge as a test?

  • WillCR's avatar
    WillCR
    Copper Contributor
    Aug 28, 2025

    Hi Joe, also experiencing this issue with a user that has a very similar workflow. Have yet to find a fix for this.

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