Forum Discussion

Finefoodgirl's avatar
Finefoodgirl
Copper Contributor
Jan 15, 2025

New to 365 without IT support

A couple of things.

 

One, I have no categories in my Outlook calendar.  I can't add through 'Customise ribbon'.  Any fix for that.  

 

Second, I have no 'Zoom meeting'.  I had Skype meeting but I don't want that.  How do I add that?  

 

And, third, and hardest to manage, I have an issue where applications decide not to work properly.  Outlook, I can see my Inbox, but if I change to Sent it tells me it cannot read that folder.  If I have open Excel, I cannot click that application on the Taskbar.  I can ALT+TAB through to a file though.  File Explorer shows my list of folders but the navigation pane, when clicked, replicates the folders but not what's inside the folder itself.  Using a Lenovo X1 Thinkpad (only a year old).  Problem happens in home environment but not in the office.  Could that be a power issue?  No network per se, though there is a lot of bluetooth and wireless at home.    

1 Reply

  • Loïc's avatar
    Loïc
    Brass Contributor

    Hi,

    1. These can be set by right-clicking on an e-mail and going to Categorize -> All categories. From that menu you can set new categories and rename already existing ones

    2. You can simply download the Zoom plugin : https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065100

    3. You said that in the Office it does work, are you trying to access your enterprise's files from home when encountering the issue ? If yes this might be network-related, try again while logged in to your company VPN.

    If this answered your question, please mark this reply as "Solution" :)