New Outlook

I have been trying to move to the new Outlook for over a year, but I always end up having to revert to Classic Outlook.

The new Outlook is slow, particularly when opening windows, and some features appear to have been designed to look modern rather than to be practical. The design also makes it difficult to work efficiently: there are too many colours, the visibility of important information is poor, and the overall experience feels more like using the web app than a proper desktop application.

There are also functional issues. For example, Quick Steps do not always work correctly when emails are grouped.

Today I missed a Zoom call because I could not click the meeting link in the location field. I also could not copy the link or even view the full URL. This was the final issue for me.

In my opinion, Microsoft should reconsider the direction of the new Outlook and instead invest in improving Classic Outlook by making it faster and reducing its memory usage. That should be the priority before adding more new features. It is frustrating to buy a laptop with a large amount of memory only for much of it to be consumed by WhatsApp, Teams, Outlook, and other Microsoft tools.

Please focus on optimising existing applications before introducing flashier features and AI functionality that often clutter the screen rather than improve productivity.