Forum Discussion
New Outlook
Hi I've tried signing into the new Outlook and it opens ok but it hasn't got all my folders and contents from the 'old' Outlook. Have I missed something or done something wrong. Any help would ...
The new Outlook may not automatically show all folders from your old Outlook. Check that your email account is fully synced and that the folder list is expanded. If using an Exchange/Office 365 account, go to Settings → Sync email/folders and ensure all folders are selected. PST/IMAP data stored locally in the old Outlook won’t appear automatically—you’d need to import it manually via File → Open & Export → Import/Export.