Forum Discussion
New Outlook
Hello. I will be clear and straightforward:
As your customer, if I pay for your applications, it is because they offer me certain services, which are the elements that differentiate you from your competitors.
This case of the New Outlook is a good example. If I wanted a simple webmail, I would use your competitors. Most of them offer almost the same as this lame Outlook you're going to foist on us, and they're free.
That said:
I want MY VIEWS
I want MY RULES (which have NEVER appeared in your OWA).
I want to MANAGE MY OWN PSTs, put them wherever I want and manage them myself.
In short, I want the features I decided to pay you for.
In the end, I know, I will be forced to use this at work (well, we'll see what I can do to avoid it), but at home, if you force me to switch to this, you can say goodbye to me as a customer.
Greetings.
11 Replies
You can still use Outlook Classic until 2029, you can download it manually if it's not installed on your PC, or missing. I hope that helps and since your rules were local, those will have to be created in the cloud server where your email is hosted. If you let me know, I can try to help.
My rules were server rules. And the Microsoft technicians who dealt with my case knew less than I do. And it seems they didn't know how to escalate the issue either.
Thanks, Lisa. Don't worry about it. Fortunately, Outlook deals with objects and protocols that are subject to standards supported by many other manufacturers. I've already found another solution.
New Outlook does not work with an AOL POP email account. It never stops downloading messages from the server so one winds up with an inbox full of duplicate messages. Outlook classic works just fine.
I give up using the new outlook, because I can't configure my personal account, I installed Spark and everything works great.
And I want createobject('outlook.application') to continue to work as well .
When I see the new outlook, I believe Thunderbird SUPERNOVA have good days ahead !
- That is another feature that has been cut back, as if being able to make a system to, for example, automatically process automated notification and warning emails was a trivial, unimportant matter.
I repeat: if we want silly little applications to send us photos of the last holiday, there are dozens of free systems, so why throw money away on Microsoft.
maybe... just maybe
if you would give a bit more constructive feedback instead of starting all sentences with 'I want..' like a 2 year old people might explain that in this era, where we all want to be flexible in where we work, speed is key we do not aim for big, slow and clunky applications this is the way forward.
Apps will move more and more to a cloud solution I think, or a cloud look & feel with also fast releases of small pieces of work (Agile way of working... remember the fast ;-)) so WE can try stuff earlier and see which direction we are heading and -in this case- Microsoft can learn from our feedback to keep working on stuff that makes us happy.
For your convenience they added a feedback option in the new outlookBut I agree that we are missing some basic features in the New Outlook - so let's agree to keep providing them with constructive and friendly feedback 🙂 Have a great day
Cloud-Apps? Yuk, you can't work without an internet connection. An Achilles' heel waiting to be exploited.... Oh, it has been!
They are missing MANY fundamentals and we should NOT have to give feedback when they FORCE me to move to NEW (new laptops would not allow classic) after 20 years of Outlook on local accounts. Inow have no idea where my emails are physically stored. If you use new outlook with a 3rd party mailbox, eg BT, then MS copies all your BT emails over to theri servers somewhere. I have a NAS. WHy cant I leave my email data where its been for the last 20 years. Secure, backed up , on a server.
20 years of history and its a mess. Dripping out features as they go is OK only if the old systems still operate. But they dont. They removed the old.
They took away my Pickup Truck and gave me a bicycle and think it will do until they catch up.AND they want feedback? The most appalling of product rollouts I've ever experienced in my 40 years of software. And I worked in Software for all that time. As a product manager I would be embarrassed.
Either she works for them, or she lives in a fantasy world.
Giving feedback to someone who cuts back on the service they provide to me. Unbelievable.
If they want feedback, I'll give them a quote.
We are not Office users, however much they like to call us this way. We are Microsoft customers. We are not 2 years old; we are of legal age, and after evaluating a product, we pay for it and use it. And we would never expect the manufacturer to come and take half of what they bought from us.
As a customer I don't have to explain why I WANT certain features I paid for. I paid for them because I valued them. And now MS has unilaterally decided to remove them.
This is beyond the pale. And if you don't understand my annoyance, maybe you're being a bit ingenuous.
I don't have to justify or argue my needs or preferences to a vendor, trying to convince them that I bought a Rolls Royce and now they shouldn't trade me for a Hyundai.
I have already repeated myself too much, and I have already clearly explained everything I intended. If there are more people willing to lecture me on how to treat a supplier, they can save themselves the trouble of explaining their vision of life to me.
Regards.
