Forum Discussion
tommypool
Oct 29, 2024Copper Contributor
New Outlook won't search for old e-mail
Hello, I have someone that has been having issues with their outlook account. Originally the issue persisted in the Classic Outlook. They would search for an old e-mail sent from a specific user...
Tiger00ds
Apr 28, 2025Iron Contributor
Try reinstalling the classic version first, if that doesn't work, use these two codes
1 Index nuke:
cmd
outlook.exe /resetnavpane & outlook.exe /cleanviews
2 Server commands:
powershell
Get-MailboxSearch | Where {$_.Name -like “*OldItems*”} | Start-MailboxSearch