Forum Discussion

jakub1's avatar
jakub1
Copper Contributor
Jun 09, 2026

New Outlook problem with missing new mail in conversation

Hello. In new Outlook (in browser) is problem, when comes new email like a answer for multi thread, newest email are not showed automatically, i need to refresh outlook in browser and after that is showed. Why is this problem? Is possible to setup this automatically?

1 Reply

  • lyverasolen's avatar
    lyverasolen
    Iron Contributor

    This sounds like a New Outlook syncing issue. Try to clear your browser cache and see, or try another browser. Another thing to try is turning off and on the Conversation View in outlook settings.