Forum Discussion
New Outlook on windows disable advertising and sign in with corporate account
Hi all,
with Google workspace users, we are finding that new outlook is considerably better when adding the gmail accounts. When signing in it will add email, accounts and calendars and synch beautifully. The Outlook classic needs the google workspace synch addin for outlook which can be troublesome.
In the Outlook Classic, the users were able to sign into Office App as they have Premium Subscription. Then add their gmail account only. Thier office 365 account/mailbox was not listed in the mailbox section which was great
In the new outlook, if they add their gmail account only. They will be targeted with advertising.
It seems the workaround is to add office 365 account as a mailbox (but also as a primary account) to stop advertising. We have disabled all advertising preferences in settings and we are just testing this.
Is there a more viable workaround where dont see the office 365 mailbox?
2 Replies
Hey,
Yeah, that’s a common pain point with the new Outlook. Basically, to remove ads you need a paid Microsoft account active in the profile, so adding the O365 mailbox does that, but then you’re stuck seeing it.Sadly, there’s no official way to hide it while still blocking ads other than using Classic Outlook or a different client. Some people just leave the O365 mailbox empty and ignore it, but it’s not ideal.
Hope MS gives us more control soon!
Hi Suleyman, interesting post. I'm going to tag it for my future references. I'm seeing some users having issues with licensing problems. Some have the older Office 365 E1, E3 and those might need to get changed to business standard and premium for New Outlook to function properly. This might be one of those things for you, worth checking. I would guess you have business apps though as you are on GW? You might be on the old business apps license? I forgot the name of it.
