Forum Discussion
jakub1
Jul 06, 2026Copper Contributor
New Outlook missing sended message
In new outlook (in browser and also in desktop app) is missing mail message which was sended at 11:34, 7.6.2026. I see this message only in Message Tracing in Exchange, but in outlook nothing, is mis...
jakubv1
Jul 07, 2026Copper Contributor
Message is not finded in Deleted items folder. Its private mailbox, there is not possible to Send As Behalf.
Jul 10, 2026
If the audit log doesn't reveal anything either, you can open a Support Case with Microsoft via the Microsoft 365 Admin Portal in the section Support-> Help & support.
You can also open the support panel via the headset icon in the bottom right corner.
You can track you service requests here;
https://admin.cloud.microsoft/?#/support/requests