Forum Discussion
New Outlook missing sended message
In new outlook (in browser and also in desktop app) is missing mail message which was sended at 11:34, 7.6.2026. I see this message only in Message Tracing in Exchange, but in outlook nothing, is mis...
That usually points to a sync or client issue rather than the email not being sent, especially if Message Trace confirms delivery. Check whether the message was moved by a rule, sent from a shared mailbox or alias, or if the Sent Items folder is filtering anything. If it happens in both Outlook on the web and the desktop app, Open a Microsoft support ticket because that's not expected behavior.