Forum Discussion
New Outlook missing sended message
In new outlook (in browser and also in desktop app) is missing mail message which was sended at 11:34, 7.6.2026. I see this message only in Message Tracing in Exchange, but in outlook nothing, is mis...
Checked the Deleted Items folder and the Recovery folder of the Deleted Items folder already?
In case this mailbox has granted someone Send As or Send on Behalf Of permissions without setting the option to create a copy in the Owner mailbox, then the sent message will only show up in the Sent Items folder of the actual sender.
If you have this level of auditing enabled within your tenant, querying the Audit Log can also reveal what happened to the message.