Forum Discussion
New Outlook for Windows locked me out
- Oct 19, 2023
Whew, solved it!
I had to create a new account because the welcome page wouldn't let me log into any other account (!), so I've created one (email address removed for privacy reasons, considering how I feel about the company right now). Then I got the button back to return to the old Outlook, and rectified settings there – I had recently changed my password. Then I could jump back to the new Outlook to recover the mail I was sending.
Why does it even keep the original icon? Both of them open the new Outlook anyway:
Diane_Poremsky_MVP Even when I launch it from the Start menu, it just opens the 'New' Outlook. It's a shame the Outlook team didn't add a failsafe to switch to the 'old' version. I also tested Shift/Ctrl/Alt + launching Outlook but that didn't do a thing. Well, except for launching Outlook 🙃
https://support.microsoft.com/office/toggling-out-of-the-new-outlook-for-windows-preview-ec102b39-5727-418e-ae1f-a1805434640c
The new Outlook is a work in progress - you can leave Feedback at
https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
- TimmmyOct 23, 2023Copper ContributorYeah, I guess I could've just done a regedit but then I wouldn't have such colourful email address. The switch is unreachable in the aforementioned state, that would've been too user friendly. lol @ the mod that edited the address out for "privacy reasons", while it's clearly a dud account, without notifying me whatsoever and without any mod edit clarification on the post.
Thank you for the feedback link, Diane, that's most helpful.