Forum Discussion
New Outlook for Windows locked me out
Whew, solved it!
I had to create a new account because the welcome page wouldn't let me log into any other account (!), so I've created one (email address removed for privacy reasons, considering how I feel about the company right now). Then I got the button back to return to the old Outlook, and rectified settings there – I had recently changed my password. Then I could jump back to the new Outlook to recover the mail I was sending.
Why does it even keep the original icon? Both of them open the new Outlook anyway:
Why does it even keep the original icon? Both of them open the new Outlook anyway:
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They change the icons so they always open new Outlook when it is enabled.
If the Outlook icon (not 'New") opens the new outlook, unpin it then open Outlook and re-pin.
Diane_Poremsky_MVP Even when I launch it from the Start menu, it just opens the 'New' Outlook. It's a shame the Outlook team didn't add a failsafe to switch to the 'old' version. I also tested Shift/Ctrl/Alt + launching Outlook but that didn't do a thing. Well, except for launching Outlook 🙃
- Have you tried the steps in this article?
https://support.microsoft.com/office/toggling-out-of-the-new-outlook-for-windows-preview-ec102b39-5727-418e-ae1f-a1805434640c
The new Outlook is a work in progress - you can leave Feedback at
https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472- Yeah, I guess I could've just done a regedit but then I wouldn't have such colourful email address. The switch is unreachable in the aforementioned state, that would've been too user friendly. lol @ the mod that edited the address out for "privacy reasons", while it's clearly a dud account, without notifying me whatsoever and without any mod edit clarification on the post.
Thank you for the feedback link, Diane, that's most helpful.