Forum Discussion
New Outlook for Windows in starting loop
NikolinoDE Thanks for the description, it seems these are the steps for issues with the classic Outlook. I still have the start loop with the new Outlook
I found logs from the new Outlook in the meanwhile, and there are several notes why Outlook is in the loop.
Application started with the following command line commandLineArguments --force-update
Initiating an xpd update check
XPD: Encountered an error when configuring release ring for update ... XPD API Error: Failed to open rings
xpd check for updates failed
Seems Outlook hangs in an update loop.
Via the comments at that post I was able to get into the new Outlook again, until the next start. Submitted an issue.
At the moment I have not found any other solution to cancel the pending update.
TobiasAT , I know this is an old post, but just in case someone else runs into this issue...
I just had the same issue after Windows updated. Uninstalling the new outlook and downloading it again (by choosing "Try new outlook in the classic version) fixed it for me.
This worked for me. Thanks!
Hello KasparvanD, in the past I found a description on Reddit that a reset of the Outlook app helps. That worked for me too.
After that issue, I never had the case. Seems in my case it was an issue with a previous update.
