Forum Discussion
New Outlook App Opens Tasks in My Browser, instead of Within the App
In the New Windows app, when I click on the blue checkmark (Tasks) icon instead of opening it in the app, it opens a page in my web browser. If I wanted to use Outlook in my browser, I wouldn't be us...
JeffInIdaho Curt Kessler HelloBenTeoh SteveEd
I am an independent advisor answering Outlook questions.
Just confirming what Curt Kessler said. The To Do App (Tasks) is a web app. By MS's design, it is the default app for New Outlook and Web versions' tasks.
It is also available in the classic Outlook.
I have not heard any word that a desktop version is in the makings.
Teresa_Cyrus So it appears now MS is no longer allowing the old view in the app and instead open MS Mail/Calendar when switching to the new view (which is also sunset soon).
I dont mind opening the tasks in a browser but its not the best solution. On top of that, I was able to handle 3 flagged emails before all of them (!!) disappeared for no reason. I can't bring them up again. Not even with restarting the APP.
This is a very disappointing experience with the new outlook.The good news is that the To-Do App will soon be available in the New Outlook application client instead of the web browser. The expected rollout date is January 2024. I have a Public Preview Setting, and on the second week of January, I gave it a try. Unfortunately, the app stalled. I attempted to use it again today, but it redirected me to the browser. However, it is still on the way and will be available soon. Stay tuned!
During my investigation of your flagging issue, I could not recreate it. Nevertheless, when I clicked on a flagged item or any task, it still opened in the web browser. Please report your flagging issue to Microsoft by clicking on Help | Contact Support.
I also recommend that New Outlook first-time users allow 24 hours for tasks to populate.
If you are interested, I have a video demonstration of the To-Do App.
Video: https://youtu.be/YBcaOv0LiIU?si=OlCixOo1Yu1whChF&t=754
Timestamped: 12:33 - 22:27/Teresa
#traccreations4eThanks for the info. I was able to get the flags working again. I also switched back to the "old" version but it just opens the "mail" application not the outlook application.
Im glad they will bring it back to the application. For me it was not useable because I wasnt even able to show "related conversation" in the browser-version.
I'll see what else I can learn from your video. Thanks!
Teresa_Cyrus somewhat related. Can you tell me why New Outlook won't open in the desktop app now? It was but for the last two days it won't open and then scoots over to the web version, which isn't what I want. Also, in the web version, you can't have multiple Accounts in your list of folders and Favorites. You have to switch back and forth like in Teams, which is a PITA. In the desktop version I was able to keep all Accounts folders on the left side, now only one account opens
I tried using my New Outlook but couldn't replicate the problem you mentioned.
You're right about the web version's handling of multiple accounts. However, you can switch between accounts by following the steps in the image below. It's not as simple as Outlook Desktop and doesn't display all mailboxes in the left navigation for easy access, but it's still an option.
I advise that you give Microsoft feedback or vote on existing ones requesting multiple account functionality in the web version. Feel free to add your feedback link in this thread so others can vote.
multiple accounts · Community (microsoft.com)
/Teresa
#traccreations4e
Really, Microsoft? If I wanted web apps, I'd drop my subs for desktop apps and save money. Looks like I'm reverting again.
- What a horrible idea. I don't want a web page when the ToDo app is already installed on my laptop. For now I have switched back to the original Outlook and will stay there until forced to move.
- I completely agree with you. I think it is ridiculous. Hopefully they address this soon. You can make Outlook open the ToDo Outlook email links in the desktop app so they should be able to fix this. It's so annoying.
- Yes it's a web app, but it has an icon in the new Outlook client (and in the 'old' one). The new Outlook opens the app in a separate browser page (launching Edge if not open). The old one holds the web task app inside the Outlook client, This is dumb. All the other Outlook icons open their windows inside Outlook except To Do. And the 'old' client behaves as expected. It's the new one that has this disjointed experience.
And there is a desktop To Do app (UWP which is nice, but again, external to Outlook), but To Do launched from the new Outlook app should open inside the Outlook app. the old client does it just fine. - Why are there so many darned versions of the different Microsoft apps? Every time I click on a link related to an issue...even a link provided to me by whatever Microsoft app that I'm using... it leads to a version that I'm not using or is so dated that the published sequence no longer works. It would be so nice if they would focus on one single version and, instead of spitting out new versions, provided some customer service.
