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JupiaMoncton's avatar
JupiaMoncton
Copper Contributor
Nov 15, 2023

New Outlook and junk

In the old Outlook, I just marked an email as Junk and never got any again.  In the new Outlook I seem to have two options 1) move the email to Junk folder or 2) report it has junk.  When I do 1) I keep getting the same emails every day and I don't want to 'report' the email because most of them come from reputable sources- retailers, etc.  Any help would be appreciated. 

  • Hi JupiaMoncton,

     

    The issue probably isn't related to the Outlook desktop app version.


    Are you using a personal Microsoft account or a Microsoft 365 work/school account?


    When using a Microsoft 365 work/school account your administrator (or you) can send a submission to report the false positives or negatives to the Microsoft 365 machine learning engine. 

    https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/submissions-admin?view=o365-worldwide

     

    • S_Scangas's avatar
      S_Scangas
      Copper Contributor

      MathieuVandenHautte

      This does not answer the question posed.  I also have the newest Outlook desktop version.  And there is no way to mark a message permanently as junk so that any emails from that sender automatically go to the junk folder, which is a necessary feature considering the increasing number of junk email flooding the inbox.  Why was this feature removed?

      I had previously abandoned the new Outlook as I didn't like the fact that you can't touch-scroll the calendar to change the months, but I thought maybe that I could live with it and went back.

      But now, due to the lack of junk mail options, I will be going back to the older version.

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