Forum Discussion
New Outlook - Messages stay "unread" even after double click
Today I still experience the same behavior. I tried all options but none works as expected. It seems to me that Microsoft thinks everybody answers mails directly in the inbox (which a lot of my collegues do). However I really prefer to keep control and open my e-mails one by one.
I want mails to remain unread when I select them in the inbox and do nothing but quickly read. When I really want to do something with the e-mail I open it by double clicking. Today I still have my e-mails "unread" although I double clicked, replied etc.
You need to set the last option - "Don't automatically mark items as read"
The "normal" or "expected" behavior when opening a message in a new window (or replying) is to mark it read but in new Outlook opening in a new window does not mark as read, only replying will when it's set to "Don't automatically mark items as read".