Forum Discussion
New Outlook - Messages stay "unread" even after double click
This sounds like a glitch. Please hit the Help button and select Report an issue while in New Outlook.
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/Teresa
#traccreations4e
Today I still experience the same behavior. I tried all options but none works as expected. It seems to me that Microsoft thinks everybody answers mails directly in the inbox (which a lot of my collegues do). However I really prefer to keep control and open my e-mails one by one.
I want mails to remain unread when I select them in the inbox and do nothing but quickly read. When I really want to do something with the e-mail I open it by double clicking. Today I still have my e-mails "unread" although I double clicked, replied etc.
You need to set the last option - "Don't automatically mark items as read"
The "normal" or "expected" behavior when opening a message in a new window (or replying) is to mark it read but in new Outlook opening in a new window does not mark as read, only replying will when it's set to "Don't automatically mark items as read".
Yes, I have the same. This seems to be by design. Pity. If only the old setting option "mark as read once opened or double clicked" would still be there, all would be well.
