Forum Discussion

Happy5's avatar
Happy5
Copper Contributor
Jul 08, 2020

New Group and Browse Groups

Hi all, I have Ms Outlook for Ms 365 MSO version, the New Group and Browse Groups button are missing from Outlook, I can't find any way to get these, please help
Mauricio Cassemiro's avatar
Mauricio Cassemiro
Copper Contributor
Jul 12, 2020

Hi Happy5 ! What version of your Microsoft 365 license?

 

Mauricio Cassemiro | Microsoft Specialist
MOS, MTA, MCSA, MCC and MVP Reconnect
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Happy5's avatar
Happy5
Copper Contributor
Jul 14, 2020

Mauricio Cassemiro 

 

Hi 

I have Office 365 A5 for faculty, Enterprise Mobility + Security E5

 

Thank you

  • Mauricio Cassemiro's avatar
    Mauricio Cassemiro
    Copper Contributor
    Jul 16, 2020

    Happy5 your licenses and your version of Outlook do include the feature.

     

     

    It should be appearing on your Outlook Ribbon. I recommend a complete (not quick) restore of your Office or uninstallation> reinstallation.

     

    Mauricio Cassemiro | Microsoft Specialist
    MOS, MTA, MCSA, MCC and MVP Reconnect
    ———————————————————
    https://mauriciocassemiro.com/ | https://visionsharetreinamentos.com/ | https://www.facebook.com/mauriciocassemiro | https://twitter.com/Mauricio_Cass | https://www.linkedin.com/in/mauriciocassemiro | http://www.youtube.com/c/MauricioCassemiro | https://mvp.microsoft.com/pt-br/PublicProfile/5000372

     

    • LynnProspect's avatar
      LynnProspect
      Iron Contributor
      Jul 23, 2021

      Mauricio Cassemiro Is your screenshot from the Windows Outlook app? The Mac desktop app looks completely different. I can see my Groups in the left-hand side of my mailbox. But the Mac app doesn't have the same ribbon as the Windows app. There is no Groups tab. There is no option for 'New Group' or 'Browse Groups' 

    • Riyanal Chea's avatar
      Riyanal Chea
      Copper Contributor
      Jul 19, 2020

      Mauricio CassemiroThanks for your reply. The issue fixed. Microsoft found that the updated version of EWS that they have updated on their side caused the issue. I have done all you mentioned before but no luck.

       

      Thanks