Forum Discussion
New gmail-specific issue with snoozing emails in the microsoft outlook desktop app
I deleted the new label folder and it's now dated content and I think snooze may be working properly now. I haven't fooled with it much due to focusing on over Covid, but I'm thinking deleting that folder may have solved the problem. Now snoozed email go to the "normal" folder and don't disappear to one that forgets to resend them at the appointed time.
dagrevdrdavebOMG THIS IS IT! with business of life i had given up troubleshooting and was just living with this issue for a while. finally this weekend i decided i couldn't take it anymore and it occurred to me that i hadn't tried just deleting that label in gmail. came back to this thread and your post bolstered my idea to try it. seems like it's fixed now - what a relief!! (ps i'm the op but a dif account..)
Interesting on the MS Office/Outlook for Mac is common to all 3 of us!! I use my iphone a lot when I am out and about to check emails and it is via gmail ..... when scanning through emails I think I would commonly snooze quite a few for later review and it was only when a couple of important ones went missing that I began looking into it and got to this site. I think I was partially/ unfairly thinking the sender had not sent the information requested when they had. Then the extra Snoozed folder/label in gmail was discovered in which I found these missing emails along with dozens of others. It was nice to find this thread which led to the solution 🙂 dagrev @annchovies14
- I certainly suspected something with MS / apple / google not playing nicely together. I'm also using outlook on by macbook pro. Coming back to my inbox today , i'm seeing that some emails i snoozed yesterday to far in the future are back in my inbox, which is a small buzzkill, but it's quite encouraging that the solution has persisted for the two of you and certainly this issue isn't as bad as the previous!
- Teamwork it was! I am using MS Office on a MacBook Pro and another email app on my Samsung. I don't think I have tried snoozing with my phone, but will try that sometime. I only use snooze on the MacBook P and iPad. I suppose some change at Google and MS not playing nice with each other is at fault. Just an uneducated guess, however. If it were not for the extra Label showing up in the past I would suspect MS Office just wasn't working well with the Mac system.
- Thanks for the tip of the hat: Good teamwork I think it was :). I have been checking to see if that extra Snoozed reappears in Labels but so far it hasn't so hoping for the best. I use mainly Outlook for Mac on my desktop for email management and have been avoiding snoozing in gMail on my phone in hopes of avoiding this again.....I just snooze in my Outlook for Mac only.
drdavebThank you, but as I recall, it was something you mentioned about the "Labels" (otherwise known as folders), that made me try it. I can only take partial credit. My extra Snoozed folder/label has not returned, yet I still have snoozed email disappear on rare occasions or get duplicates created. Nevertheless, it is far better than it was.
That's great......I also deleted the snoozed folder after transferring the many emails in it to safety and it does not seem to have been re-instituted by gmail!
Thanks to dagrev for finding the solution
annchovies14 Glad it worked. You may still have some issues. I do, but nothing like before. If only someone with a degree in IT (or a 14 yr old) would address this on either MS or Google's side and fix it so it worked as before.
