Forum Discussion
New gmail-specific issue with snoozing emails in the microsoft outlook desktop app
Same issue for me. I just noticed it when I snoozed an email from a family member and realized it hadnt reappeared that evening as I scheduled. Thanks to this thread and the one on Google I found it in the new snoozed folder on Gmail. But neigther MS or Google seems to have any response for this new behavior that is problematic. aknodt
Interesting. When any of my email disappear Gmail folders are of no help as they are not there either. Whatever Outlook does to them it overrides Gmail, at least for me.
I really thought this glitch would be fixed by now given all the updates, but apparently it's not: 1) affecting many; 2) most don't use the snooze; or 3) MS just isn't that concerned to look into it.
I've tried other email client options, but Outlook just has (most) of the features I find work best.
- drdavebOct 25, 2023Copper Contributor
dagrev It was the first I became aware of it when it was clearly something memorable that I deliberately snoozed in Outlook to 6 pm the same day. I have always prefered outlook on my desktop for the features and flexibility but use gmail on my iPhone. Luckily for me someone had found the new Snooze folder problem in Gmail and so I looked at my Gmail online and sure enough there was both the normal Gmail snoozed folder just below Starred one but way down in all my other 45 folders (Labels in Gmail) was that second one that I certainly never set up under Labels. Once I found that folder there were a lot more emails from about the past 4 months mainly, luckily none important.
Something had obviously changed but no idea what and obviously MS and Google not weighing in unfortunately
David
- dagrevOct 25, 2023Copper ContributorThanks, David. I just checked, and just as you mentioned, I too had an extra Snoozed folder/label that I did not (knowingly) ever create. I had 96 email that went to this folder and just stayed. Now to figure out why, and how to get this Snoozed folder to work like a snoozed folder instead of a trash folder!
Donnie- drdavebOct 25, 2023Copper ContributorGood to hear......I definitely never created that second folder so for some reason it is being created now when in the past it was no issue and snoozed emails didnt "disappear" from Outlook which is happening now!