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krishnacb's avatar
krishnacb
Copper Contributor
Jul 21, 2021

New folder shows up unread message count as 1 even after mark all as read

Hi,

Recently we performed migration of email account into office 365. After migration I see the folder  to which I applied rules always shows up unread message count as 1 even after mark all as read.  This folder I created with specific rule that to collect all mails where my name included in To and Cc. 

Can somebody help to fix this issue ?


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