Forum Discussion
jakub1
Jun 05, 2026Copper Contributor
New desktop outlook do not show incoming message in conversation
Hello. I would like to ask you about solution for this problem in new Outlook. I send message and i got reply for this message. This message i see as conversation in Inbox. When i collapse this c...
jonhSott
Jul 08, 2026Copper Contributor
This sounds like a frustrating issue. I'd check whether Conversation View is enabled for both the message list and reading pane, and also test the same mailbox in Outlook Web. If the conversation appears correctly there but not in the new Outlook desktop app, it may be a client-side bug introduced in a recent update rather than a mailbox issue.