Forum Discussion
New desktop outlook do not show incoming message in conversation
Hello. I would like to ask you about solution for this problem in new Outlook. I send message and i got reply for this message. This message i see as conversation in Inbox. When i collapse this c...
Hi, first test the same mailbox in Outlook on the web. If it works there, the mailbox is likely fine and new Outlook’s view/cache is the issue. Toggle conversation view off/on, change newest-on-top sorting, and try removing/re-adding the account. Classic Outlook/web can be a temporary workaround.
that doesn't seem to be a good workaround. It should work on the new Outlook. Is this something Microsoft can fix?