Forum Discussion
Jono15
May 16, 2022Copper Contributor
New 16" Macbook Pro running Monterey broken search on Outlook
Hello Just migrated to a New 16" Macbook Pro running Monterey broken search on Outlook OS is V12.2.1 Outlook on V16.61 Search gives no results All I can see on the o365 help is running the lates...
Jono15
May 17, 2022Copper Contributor
Hi
Thanks for the info
Carried out points 1 through 4
Spotlight fine
Security & Privacy under Full Disk Access outlook is not there
I then went t5o new outlook which I loath & the search function works, went back to legacy, it does not work???
On the Profiles bit I just see
Jon New at 240816 which was last modified on 24/08/2016 12:22
& Main Profile Last Modified Today 21:27
In Terminal there is only one outlook entry
So any thoughts as to why indexing works in the new version of Outlook but not the legacy?
Many thanks
Adin_Calkic
May 17, 2022Steel Contributor
Hi Jono15 ,
It is really difficult to pinpoint the cause. In Outlook, even on Windows and especially on Mac, searching was always a very tricky issue. Recently, users reported some problems with the search function, and Microsoft responded with a fix. But even with the fix, I see people struggle to make it work. That is probably why Microsoft is switching to new interface. Here is the link:
Search in Outlook for Mac returns no results after installing macOS Monterey 12.1 (microsoft.com)
The legacy problem may be solved by simply removing Outlook and reinstalling it.
What I can tell you is that you should stick with the new interface for the time being, unless you are missing some features. In my opinion, I like it better than the old interface.
Good luck!