Forum Discussion
navigation bar moved to left
I opened my email today and it looked different! After some troubleshooting, I realized I selected Folders in the Navigation Pane. It looked different than what I was used to seeing when opening email - more folders. I was getting alot of sync issue emails but I was using email all day without issue sending and receiving. I then noticed a line beside Folders in the Navigation Pane. I changed it to the Envelope icon and now see my email as I usually do. What is the purpose of the Folders icon? Is it where Outlook data is saved for syncing to OWA?
- Nov 01, 2022
No, its not where data is saved for syncing. 🙂 It's all of the folders in your folder list - when outlook was first released (25 yrs ago!), it was the only view - then to reduce clutter, Microsoft added the separate modules.
While some people prefer it over the separate modules, it is useful if you need to find a folder or have multiple calendar or contacts folders and need to figure out which ones to keep or use.ETA:
Oh, and you need it if you need to investigate sync issues or view public folders (another oldie!) - both are only visible in the folder list.
- CharmaineKavanaghNov 01, 2022Brass ContributorThanks for the clarification Diane. I have always used email under the Envelope view. I don't know how I set it to Folder yesterday. I thought it was the new Outlook as I remember something in regard to Conteros or Contero (can't remember the correct name) popping up when I opened my Outlook yesterday. For me, it has too many email folders I don't need or use. I like using the Envelope tab. Yes, I noticed sync issue emails only appear in the Folder view, not in the view under the email Envelope. In the end, it was I that pressed a button and saw a different view. I am unpinning the Folder view.
- Nov 01, 2022>>
For me, it has too many email folders I don't need or use.
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That is why Microsoft created the modules for each folder type.
Sometimes they make changes we all love... other times, not so much. <g>