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Copper Contributor

Dec 25, 2018

My outlook rule doesn't work

Hi all, When create rule on outlook, the bellow sentence appear and I cannot create rule. "The operation failed because of a registry or installation problem. Restart Outlook and try again. If t...

Copper Contributor

Jan 08, 2019

How long does it take to fix something which wasn't actually broken???

Yes this is a new problem so let me advise as a non technical answer to Microsoft - undo what you broke, simple!!!

G-Man
Copper Contributor
Jan 08, 2019
Patch Tuesday, there was an update to my 2019 Office Pro Plus...and this crap still is NOT fixed.

I can't believe this...
- Mark_Wayntraub
  Copper Contributor
  Jan 09, 2019
  Same problem here. I installed 2019 hoping it would fix the problem and it did for a brief time but it must have updated at some point and the problem returned. Apparently it has been fixed https://support.office.com/en-us/article/outlook-error-the-operation-failed-when-selecting-manage-rules-alerts-64b6ff77-98c2-4564-9cbf-25bd8e17fb8b but I'm a little concerned that the link above doesn't mention OL 2019. This problem is extremely annoying and time consuming since I have come to rely heavily on my dozens of rules to triage my incoming email. Any fixes for 2019?
  
  Thanks!
  - Diane_Poremsky_MVP
    MVP
    Jan 09, 2019
    Outlook 2019 is essentially Office 365 but within the newest features.
    
    Do you have all updates installed? If so, and if you still have the problem what is your version & build #? (I'll ask support about it.)

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