Forum Discussion
My hotmail account is supposed to no longer be supported as of Sept. 16, 2024. What do I need to do?
- Sep 11, 2024Thank you!
Please mark my previous answer as 'best answer' or "solution".
Feel free to reach out if you don't receive your emails after Sept 16 on your device.
fordwilliams i also have the same problem as you i have received an email saying i need to upgrade my hotmail and outlook email accounts for security reasons but i find the information how to do it very confusing
i have deleted the outlook account on my iPhone and reinstalled it hoping that will upgrade the security but it never showed any changes to me not sure if that method works apart from that i am completely at a loss how to upgrade as i do not understand the procedure in the email I received
- grahamneal123Sep 11, 2024Copper Contributor
grahamneal123 thanks for replying but I am still not clear on what is happening by deleting and reinstalling my outlook email will that update the security ? And everything will work fine I am not very technical with this stuff
- Sep 11, 2024Hi, I'm sorry for not being clear enough.
By re-configuring your email account on your iOS device, latest authentication method (OAuth 2.0 = more secure) will be used IF your device supports this.
If you have iOS 11.0 or higher, all should be OK.
To check which iOS version your iPhone is running, follow these steps:
Open Settings.
Scroll down and tap General.
Tap About.
Look for the number next to "Software version"
Sadly, I don't have an iOS myself so can't provide you with any screenshots.
Hope this information is more clear!- dgoodbodySep 12, 2024Copper Contributor
Do you know if this will impact Macs? My iPhone IOS is a high enough version and I recently updated my OS on my Mac to Sonoma v. 14.16.1. I access my email on my Mac through the Apple email icon and have by my .msn and .me emails on there.
Thanks.
- Sep 11, 2024Basically, MSFT stops supporting 'basic authentication'.
The latest versions of Outlook, Apple Mail, and Thunderbird will all support these changes, so this will largely affect any app that hasn’t been updated to support “Modern Auth".
Starting with iOS 11.0, the native mail client has support for OAuth 2.0. (OAuth 2.0 = "modern authentication")