Forum Discussion
EricFogg
Jun 03, 2022Copper Contributor
My emails going to clients junk mail folders
Hello, I've been using Outlook for about 5 years now with our Office365 business account and within the last 5 weeks or so almost all of my emails to clients/potential clients are going stright t...
Ash_Gardiner
Jun 06, 2022Iron Contributor
Hi EricFogg,
Take a look at the DNS records for your custom domain and at a minimum make sure you have an SPF record configured as per this link. https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/set-up-spf-in-office-365-to-help-prevent-spoofing?view=o365-worldwide.
Thanks, Ash