Forum Discussion
Multiple accounts in Outlook when they have SendAs rights and mailbox permission to each other
I think I posted this question on Yammer IT Pro Network months ago, but can't find it (and for what I remember did not yet have a answer to my question). Situation: Company "Contoso" has two emp...
Victor_Ungureanu
Microsoft
MicrosoftAre you sure that "Info" is really a user mailbox and not a shared mailbox?
A shared mailbox with a license assigned is still a shared mailbox, not an user mailbox, and Outlook is skipping a store while collecting messages to send when this is a shared mailbox store.
In this specific scenario INFO is a user (and actually called "Kantoor", which is "Office" in Dutch). It is one of the two users who has a full Office 365 Business Premium license assigned. I'm in the process of convincing my customer that only employees should have a Business Premium license and that the INFO mailbox should be a shared mailbox. But for now it is not. :-)