Forum Discussion
MS merged 2 accounts without warning. Now no access to 2ndary account
Situation:
I had an issue with XBOX hotmail and a gamepass activation app 5 years. They required me adding another email address as an alias to correct. (dont' ask me why..) This was a completely independent outlook address I gave them verbally. I would continue to have issues with XBOX as there were also now 2 XBOX profiles after this change. Fast forward to app 3 months ago, and ran into similar issue when I inadvertently added my gamepass renewal to the outlook addy. They fixed the gamepass association with my primary ms account email addy. I indicated I wasn't going through this again and asked how to disassociate my outlook account from the hotmail acccount. They suggested removing the alias under my ms account section. I did that.
On or around Oct 3rd, my outlook account is no longer accessible. I have lost license records and other content. I spent 3 hours with outlook chat last night. And, they simply do not get the difference between an alias and a standalone account. I don't know how XBOX managed to add a legit email addy as an alias.
How can I get my original email account which is NOT an alias restored with the folders/archive ?
2 Replies
Interop.Word can be realized through the Microsoft.Office.PrintOut method, need to pay attention to permissions and Office environment configuration.
This has nothing to do with my post that never received any attention, nor did MS Tier 2 ever respond to resolve. Email addresses used for MS account should NEVER be deleted simply for removing them as MS primary. That is a lousy policy.
