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CSJ-49's avatar
CSJ-49
Copper Contributor
Jun 05, 2021

MS 365 Family - Outlook on Galaxy A32 5G Cell Phone

Have been using Outlook on old Samsung S10e without issue.  Linked to my internet/email provider and emails came through w/o issue; however, I did have issues getting that setup. 

No having similar issues on new Galaxy A32.  Outlook comes up, inbox empty.  Cell settings / Accounts / Manage Accounts / setup Personal (IMAP) using my internet / email provider info.  I went as far as printing out exact info provided by our service provider, but when I try to add this account to Outlook receive:

Login Error

The connection to your mail server timed out.  Please check your mail settings. Have gone through this process at least 10x seriously.  I have doubled checked info each time against cheat sheet.  How do I get this email to link into Outlook?  Service provider said to contact MS. Thank you

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