Forum Discussion
Monitoring multiple individual performance from on inbox
Hello. I'm looking for a whole business solution and need some product advice. To give you an example. We use a main Outlook inbox for customers contact our business with customer service based q...
What kind of mailbox are we talking about and have you enabled auditing? Also, how are users accessing it and sending the messages? Generally speaking, Send As and Send on behalf of access is audited, with the senders details recorded, logging in directly and sending a message is not.