Forum Discussion
Michelle Porreca
Oct 27, 2016Iron Contributor
Missing Folder Pane in Outlook 2016
We are starting to see people having folder panes missing in Outlook 2016. Must be an upgrade issue. Anyone else experiencing this? Office version is 16.0.6925.1041
Michelle Porreca
Oct 28, 2016Iron Contributor
The user with this issue was on version 16.0.6925.1041. When I attempted to perform an Office Update for them I got the message that they were already on the current version.
So why is that when the current version is 16.0.7369.2038?
Oct 28, 2016
There are several different releases for the subscription version: Insider Fast (16.0.7512.1000), Insider Slow/First Release Current channel (16.0.7369.2024), Current channel, Deferred channel. The volume license is on it's own release schedule and is at or near the same version as the deferred channel.
The easiest way to know what channel you are on is look in file, Office Account - look at the text next to the Office Updates button.
- Oct 28, 2016BTW, the version # and release dates are here - https://technet.microsoft.com/en-us/library/mt592918.aspx - it looks like you are on Deferred.